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Jira IT Service Desk Analysis

Produce insights for management level that can highlight any issues and prepare them for the audit

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Create a report that can provide valuable insights for the management level of an organization. The report should highlight any issues that may arise during an internal audit, particularly in relation to the complaints procedure. By analyzing the data, the report should prepare the management for the audit and help them identify areas that may require improvement. 


The report should provide a clear visualization of the data to help management make informed decisions, improve operational efficiency, and optimize resources. 

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